Terms & Conditions

By creating an account or using Syncro (the "Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not use the Service. These Terms form a binding agreement between you and Paulo Cristo, the operator of Syncro.

Syncro is a remote-work wellness companion that helps you stay healthy, focused and connected while working from home — eye breaks, posture, stretches, hydration, mood tracking and a global community of remote workers. The Service is currently offered in beta.

You must be at least 18 years old and capable of entering into a legally binding contract to use the Service. By registering, you represent that this is the case.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at paulocristo@me.com if you suspect unauthorised access.

You may not share your account with others or create accounts by automated means.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation
• Attempt to reverse-engineer, disassemble, or extract source code from the Service
• Interfere with or disrupt the Service or servers connected to the Service
• Harass, abuse, or harm other users of the Service
• Post content that is unlawful, hateful, or infringing in the community chat
• Resell or sublicense access to the Service without written permission
• Upload malicious code or attempt to compromise the integrity of the platform

The Service offers a free tier and a premium subscription. Premium is offered as an in-app purchase through the Apple App Store or Google Play. Prices and billing cycles are set by the respective store and are exclusive of applicable taxes, which will be added at checkout where required by law.

Upgrades take effect immediately. Cancellations are handled through your App Store or Google Play subscription settings, and take effect at the end of the current billing period — you retain access until then.

All purchases are processed and billed by Apple or Google, and are subject to their respective refund policies. We do not process payments directly and are unable to issue refunds for store purchases. Please contact Apple or Google support for refund requests.

Syncro and its underlying technology, design, and content are the intellectual property of Paulo Cristo. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your own personal use in accordance with these Terms.

You retain all rights to the wellness data you submit to the Service. By submitting data, you grant us a limited licence to process and display that data solely to provide the Service to you.

Our handling of personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you acknowledge and agree to its terms.

The Service integrates with third parties (Apple App Store, Google Play and RevenueCat for purchases; Google for sign-in; Supabase for backend hosting). Your use of those services is subject to their own terms and privacy policies. We are not responsible for the practices of third-party providers.

We aim for high availability but do not guarantee any specific uptime SLA during the beta period. Planned and unplanned maintenance may cause temporary unavailability. We will communicate significant outages via the Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAULO CRISTO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

If you are a consumer resident in the European Union, you benefit from the mandatory protections of your local consumer protection laws, which these Terms do not limit. In particular, the EU statutory 14-day right of withdrawal applies to new paid subscriptions where applicable, and is exercised through your App Store or Google Play account.

You may close your account at any time from the app's Settings page. We may suspend or terminate accounts that violate these Terms, with notice where reasonably possible. Sections 8, 12, 13, and 16 survive termination.

These Terms are governed by the laws of Portugal. For EU consumers, the mandatory consumer protection laws of your country of residence also apply and are not overridden by this clause.

Disputes should first be raised with us directly at paulocristo@me.com. EU consumers may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

We may update these Terms as the Service evolves. For material changes, we will give at least 14 days' notice by email or in-app notification. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms? Email us at paulocristo@me.com.